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Is the IRS practitioner hotline down?

By Jessica Hardy

The Internal Revenue Service said Friday that it is shutting down its Practitioner Priority Service line, the e-Services Help Desk, as well as the e-Services FIRE and AIR system help desks, until further notice, due to staff limitations amid the coronavirus pandemic.

What time does the IRS practitioner hotline open?

7 a.m. to 7 p.m.
7 a.m. to 7 p.m. local time (Alaska and Hawaii follow Pacific time)

How to contact the IRS practitioner priority service?

Our Practitioner Priority Service® is a professional support line that staffed by IRS customer service representatives specially trained to handle practitioners’ accounts questions. You may contact PPS at 866-860-4259. PPS is available to all tax professionals with valid third-party authorizations, i.e., Forms 2848, 8821 and/or 8655.

Who is the first point of contact for the IRS?

Practitioner Priority Service® — Your First Point of Contact Tax practitioners have long served an important role in our nation’s tax collection system as a conduit between taxpayers and the IRS. The Practitioner Priority Service® (PPS) is your first point of contact for account-related issues.

How to talk to a real person at the IRS?

How to reach an actual person at the IRS Someone doesn’t just pick up on the second ring when you call the IRS. You have to go through a menu to get routed to find an agent for your issue, if one is available. The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. local time, Monday thru Friday.

Is there a toll free number to contact the IRS?

The IRS provides a few toll-free numbers to assist you, depending on your circumstance: 800-829-1040 for individuals who have questions about anything related to personal taxes, available from 7 a.m. to 7 p.m. local time 800-829-4933 for businesses with tax-related questions, available from 7 a.m. to 7 p.m. local time